At Bumpanion.com, we want you to be completely satisfied with your purchase. Our Return Policy outlines the terms and conditions for returning items purchased from our website. Please review this policy carefully before making a purchase.
1. Eligibility for Returns
- To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it.
- Returns must be initiated within 3 days of the delivery date.
- Certain items are exempt from being returned, including:
- Gift cards or promotional items.
- Products that have been used, damaged, or altered after delivery.
2. Return Process
- To initiate a return, please contact us at bumpanion@gmail.com with your order details and reason for the return.
- Our customer service team will provide you with instructions on how to return your item.
- You will be responsible for the cost of return shipping, unless the return is due to a defect or damage.
3. Refunds
- Once your return is received and inspected, we will send you an email notification to notify you that we have received your returned item.
- If your return is approved, a refund will be processed to the original method of payment used for the purchase.
- Please allow 3 business days for the refund to appear in your account.
4. Exchanges
- We do not offer exchanges for returned items. If you wish to exchange an item, please initiate a return for the unwanted item and place a new order for the desired item.
5. Contact Us
- If you have any questions or concerns about our Return Policy, please contact us at bumpanion@gmail.com.
By placing an order on our website, you agree to comply with our Return Policy and acknowledge that you have read, understood, and accepted the terms outlined herein.
[Date of Last Update: April 01, 2024]