At Bumpanion.com, we strive to ensure your satisfaction with every purchase. Our Refund & Cancellation Policy outlines the terms and conditions regarding refunds and cancellations for orders placed on our website. Please review this policy carefully before making a purchase.
1. Cancellation Policy
- You may cancel your order within 24 hours of placing it, provided that the order has not yet been processed or shipped.
- To cancel your order, please contact us immediately at bumpanion@gmail.com with your order details. We will make every effort to accommodate your request, subject to the order status.
2. Refund Policy
- We offer refunds for eligible orders in accordance with the following conditions:
- Defective or Damaged Products: If you receive a defective or damaged product, please contact us within 24 hours of delivery to request a refund or replacement.
- Non-Delivery: If your order does not arrive within the estimated delivery timeframe, please contact us to request a refund or reshipment.
- To request a refund, please contact us at bumpanion@gmail.com with your order details and a description of the issue.
- Refunds will be issued to the original payment method used for the purchase and may take 3 business days to process.
3. Non-Refundable Items
- Certain items are non-refundable and non-returnable, including:
- Products that have been used, damaged, or altered after delivery.
- Gift cards or promotional items.
- We reserve the right to refuse refunds for items that do not meet the above criteria.
4. Return Shipping
- If you are returning a product due to a defect or damage, we will provide a prepaid shipping label for the return.
- For all other returns, you will be responsible for the cost of return shipping.
5. Contact Us
- If you have any questions or concerns about our Refund & Cancellation Policy, please contact us at bumpanion@gmail.com.
By placing an order on our website, you agree to comply with our Refund & Cancellation Policy and acknowledge that you have read, understood, and accepted the terms outlined herein.
[Date of Last Update: April 01, 2024]